Frequently Asked Questions What is the Hedge Fund Professionals database? Where is the data coming from? I am interested, how much does your database cost and what are the subscription options? Are there free trials for the database or do you offer money back guarantees? How many profiles can I access with a subscription? Who is processing our credit card transactions, and is this secure? If my subscription has ended, or after canceling my auto renewal I want to get access again, how do I re-subscribe to HFP? Are you offering a discount to subscribers of the Opalesque publications? I just subscribed to your HFP database and think it’s awesome. Can I download a spreadsheet of all the information? What kind of information is available in the database? How do I get access to samples of the site and its profiles? Can I sort by Region/Country? If I sign up is my information safe and if I unsubscribe or opt-out of the site what happens to my info? When did the site launch? Can I upload information or change inaccurate information on profiles on the site? How do I organize my information and / or keep track of important hedge professionals? I would like to add my profile to the HFP database, but I am not sure I want to subscribe to the database at this point. How can I add my profile? My profile is included in the HFP database. Can I opt-out from being listed there, and how? Does every member have the same level of information available? Can I cancel a subscription to the Hedge Professionals Database? Are answers to the registration form mandatory? I have a question and it’s not listed here, what can I do? How do you define a “consultant” in your database? What is the Hedge Fund Professionals database? The Opalesque Solutions Hedge Professionals Database (HFP) is a community-driven directory of more than 36,341 industry professionals globally that work in, with, or invest in hedge funds and other alternative investments. Top ↑
Where is the data coming from? The HFP database is unique in that it features many “off the grid” professionals who are very difficult to locate. Many are people whom Opalesque founder Matthias Knab met personally over the years at global events. We also research public records and listings, like SEC and IRS records. Contacts are also entered and adjusted by other HFP subscribers. Subscribers or HFP trial users can add themselves as well to the database. The HFP database does not include data of people who registered themselves on the Opalesque.com website (Opalesque Publications), as Opalesque.com clients are protected by a privacy agreement.
I am interested, how much does your database cost and what are the subscription options? There are two subscription options. It turns out that the most popular option is the “one month with auto renewal” for $333 only. Auto renewal means the subscription to HFP is continued automatically (with an automated charge to the credit card on file). Other subscription option is, the straight one year access to the database for $3000. At the end of the one years subscription term, there will be no automatic renewal, but the subscriber will be informed ahead of the nearing end date so that he/she can extend the access to the database. When extending the access, any subscription period can be chosen at that time. If the user opts not to extend his/her access, after the end of his/her paid subscription time he/she will not be able to access the database. Top ↑
Are there free trials for the database or do you offer money back guarantees? We do not offer money back guarantees and there are no free trial subscriptions or programs (we do this solely to protect ourselves from other people mining our profile data). However, we have kept the minimum subscription very short and economical. The 1 month with autorenewal is only $333 per month. You can cancel ANY TIME within the first month and will not be charged again. If you order, you have that monthly price point locked in for as long as you want, even when we raise the prices in the future. Top ↑
How many profiles can I access with a subscription? Subscribers to the Hedge Fund Professionals database can access up to 1000 profiles per month. Registrants and Subscribers are prohibited from using or running any automated system, including but not limited to “robots”, “spiders”, or “offline readers,” that access the Website in a manner that sends more request messages to the Opalesque Solutions server(s) in a given period of time than a human can reasonably produce in the same period by using a conventional web browser. Not withstanding the foregoing, Opalesque Solutions grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials. Opalesque Solutions reserves the right to revoke these exceptions either generally or in specific cases. When we detect an automated data harvesting system was used in the manner described above, you agree to a payment of the full yearly access fee for the HFP database and to immediately cease any misuse and adhere to our Terms and Conditions as laid out in the Fair Information Statement. Top ↑
Who is processing our credit card transactions, and is this secure? Since the start of our business (2003) Opalesque has been using Worldpay (owned by the Royal Bank of Scotland) as its credit card processor. Worldpay is a leading credit card processor with an outstanding security track record. Opalesque does not store, save or even see your credit card data, as all card data will be entered on a secure site operated by Worldpay. Top ↑
If my subscription has ended, or after canceling my auto renewal I want to get access again, how do I re-subscribe to HFP? Just logon to the HFP website, from which you will be redirected to the My Profile page. Here you can re-subscribe and choose any subscription period you like. Top ↑
Are you offering a discount to subscribers of the Opalesque publications? At the moment, the rates for the HFP are the same for everyone. However, whoever buys now has the low price locked in. Note that competing offers would cost you multiple times as much. We are adding data each month, and contrary to a lot of other offers you see that are often static, outdated excel files flying around the internet, the HFP is a dynamic and constantly evolving online database. Top ↑
I just subscribed to your HFP database and think it’s awesome. Can I download a spreadsheet of all the information? The Hedge Professionals Database is an online directory. There is NO download feature, as this would invariably result in people passing on the data to others and spamming the database with mass mailings. If you are interested in mass mailings, we do offer select dedicated mailings (one per month) which is done through the Opalesque secure mail servers (contact firstname.lastname@example.org for more).
We created the HFP on purpose as an online database, as this ensures all users can access at all times the latest, updated information. The HFP database is not some Excel file with outdated information being forwarded or sold over the internet, but an online, central, real time collection of information.
Summing up, we keep our community online to prevent misuse in the form of reckless mining, copying or spamming of our contact information. We do offer a wide range of methods to view, sort, search and track the data. For example, every month our dedicated team adds and updates hundreds of new entries, which you can identify and track. You can search the database by all data fields and keep your information organized online through a Watchlist.
What kind of information is available in the database? Most profiles of professionals have contact information including: Name, company name, organization type, job role, email address, phone number, address, and a description of the person. Top ↑
How do I get access to samples of the site and its profiles? There is a Samples section on the site where you can see sample profiles of our members, as well as the Watchlist which allows you the convenient ability to monitor members of interest. Sample Profile Top ↑
Can I sort by Region/Country? Yes, we provide searches by country and many other data fields. Top ↑
If I sign up is my information safe and if I unsubscribe or opt-out of the site what happens to my info? The information is hosted on a secure Opalesque server. Opalesque has been running since 2003 as a secure internet publisher. Top ↑
When did the site launch? The HFP beta version of the website successfully launched on February 15, 2009. Top ↑
Can I upload information or change inaccurate information on profiles on the site? If you are a member you can adjust incorrect information for your or other profiles. For other profiles, your adjustments are checked by our research team, and if the changes are accurate, they will be implemented in the database. Top ↑
How do I organize my information and / or keep track of important hedge professionals? We have added a Watchlist section to keep track of professionals on whom you are particularly focused. This convenient tool allows you to group your critical contacts in a coherent and/or organized way to monitor your contacts. Top ↑
I would like to add my profile to the HFP database, but I am not sure I want to subscribe to the database at this point. How can I add my profile? If you are involved in the hedge fund industry, you can register for free and update your profile to market yourself and your company to our global community. Our research team will check the data provided to ensure your information is accurate, and then your profile is permanently accepted. You can update information any time if there is a change in your profile information, such as job role, company, or contact information. Top ↑
My profile is included in the HFP database. Can I opt-out from being listed there, and how? We make sure the records get deleted if you opt out, this is reflected in our user agreement. You can email or call us to remove yourself from the database. Top ↑
Does every member have the same level of information available? Yes, there are no different levels of information, all profiles have the same fields of information. Top ↑
Can I cancel a subscription to the Hedge Professionals Database? No refunds: If you have ordered a one year access, this subscription type will simply expire at the end of your ordered period. If you have selected the “one month with auto renewal” subscription, please email us and we will cancel the auto renewal asap, usually on the following working day. Once the auto renewal feature has been cancelled you will still be able to access HFP until the last day of your paid period, and there will be no more charges or extension of the subscription. Top ↑
Are answers to the registration form mandatory? Yes we ask that all subscribers sign themselves into the database. We can always remove your information any time at your request, but we do this to create accountability with our users. To see who they are, what they are involved in, or on the periphery of alternative investments industry and ensure they are not “spammers” who will abuse our profiles. Top ↑
I have a question and it’s not listed here, what can I do? Contact us at email@example.com Top ↑
How do you define a “consultant” in your database? Consultants listed in this database advise or work with the listed investor groups of this database. Top ↑